Frequently Asked Questions
What is the difference between Wax, Wax Resin and Resin Carbon Ribbons?
Wax Ribbons are cost-effective for paper labels with short-term use (retail tags, logistics labels). Wax Resin Ribbons balance durability and cost, suitable for paper/synthetic labels (apparel hang tags, food packaging). Resin Ribbons offer extreme scratch/chemical resistance for synthetic labels (medical, electronic, automotive applications) in harsh environments.
Can you provide custom size carbon ribbons for my printer?
Yes, we customize all dimensions: width (30-155mm), length (300-900m) and core size (1" / 0.5") to perfectly match your thermal transfer printer model. Minimum order quantities are flexible for bulk wholesale orders.
What is the lead time for bulk carbon ribbon orders?
Standard size ribbons ship within 3-5 business days; custom sizes take 7-10 business days. We offer sea/air/express (DHL/FedEx/UPS) shipping to all countries, with free shipping for orders over 100 rolls.
Are your carbon ribbons RoHS/REACH certified?
All our Wax, Wax Resin and Resin Ribbons comply with RoHS, REACH and ISO 9001 standards. Resin ribbons for medical/food applications also meet FDA and GMP requirements, ensuring safety and environmental compliance.
How do I choose the right carbon ribbon for my labeling needs?
Choose Wax Ribbons for paper labels (low cost, fast printing), Wax Resin for mixed paper/synthetic labels (medium durability), and Resin Ribbons for synthetic labels (PET/PVC/PP) requiring long-term durability. Our technical team can also provide free sample testing to confirm the best match.